We went to the sales pitch at Iberostar in Rose hall Jamaica. After a 3 hour high pressure sales pitch, we signed up for the club.
Nothing is as promised. I have not been able to access their website since paying $2500 down payment. Nothing includes airfare as promised. My credit card was supposed to be used for automatic payments.
They made a mistake somehow and put down that I would pay with deductions from my bank account. Instead of contacting me, they instantly put me in collections after they did not receive their first payment. I told the collection agency there was a mistake. They refused to listen and continued to call me at work, embarrassing me in front of my employees.
I told them to not call me at work, but they continued to call, One day the owner of the company was there, and I was reprimanded for getting personal calls at work. They are putting my job in danger! I called 3 different numbers and was transferred a 6 times before finally being able to talk to a representative. The representative admitted that it was their mistake.
I asked for them to send me in writing admitting their mistake. I also wanted in writing that their collection agency would admit that I never should have been put in collections. i haven't received any letters. I just continue to get harassing phone while at work every single day.
I regret ever signing up with them. They are fraudulent and are trying to destroy the credit I have worked so hard to build.
avoid Iberostar the Club. Do not sign up for this scam.
Review about: Iberostar The Club Membership.
Reason of review: Not as described.
Monetary Loss: $9900.
Preferred solution: Full refund.